Returns & Exchanges
At Dreamline Outdoor Furniture, we want you to be completely satisfied with your outdoor oasis. If your purchase isn't the perfect fit, you can return eligible items in their original condition within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all hardware, cushions, and protective covers are included to avoid restocking fees.
Ship It Back
Affix the provided shipping label to your package and drop it off at an authorized carrier location or schedule a freight pickup for larger patio sets.
Receive Your Refund
Once our warehouse inspects the returned furniture, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing